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All customer information collectedВ by us through our online shop will only be used for the purposes of fulfillingВ and delivering your orders, and customer service.Discounts take into account for any damage but if you have any questions about the condition of a particular item, please email us. Some sale items are the last copy and may have experienced some wear and tear. We also cannot accept returns on sale items.If store credit is issued,В it is valid for one year from the issue date. The customer is responsible for outbound and return shipping costs, which are non-refundable. Goods must be in perfect unworn/unused condition with all original packaging intact. Returns are only accepted if you notify us within 7 days of receipt of the item and return it to us within 14 days of the order ship date.Unworn clothing and shoes bought online may be exchanged or returned within 7 days of receipt, unless otherwise specified. No returns on books, music, artwork and objects, accessories, and general merchandise, aside from defective items.

:)Д«ecause of the tiny nature of our operation, weВ apologize for ourВ limitedВ return policy.

If you don't see your country on the shipping options list or have any other special requests on how you'd like us to handle your shipment, just contact usВ before or at the time of placing your order and we'll do our best to help.

We recommendВ insuring and tracking whenever possible.

Please keep in mind we are not liable for loss or damage in the mail if you select an option without insurance and tracking.

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Express International (3-5 days business days from shipping date), tracking and full insurance.Priority International (6-10 business days from shipping date), tracking and limited insurance.First Class International (transit time varies ~7-21 days or longer), limited tracking and noВ insurance.International shipments are sent via US Postal Service and rates areВ calculatedВ byВ total order weight in order to best approximate actual charges.Your country's customs office may in rareВ cases delay the arrival of your package beyond our control.В The customer is responsible for any fees or taxes added by their country's customs office. Customs fees may apply depending on tariff rules in your country.TELFAR bag orders have separate shipping fees which are automatically calculated at checkout.Priority and ExpressВ options are available at checkout forВ additional fees. Standard shippingВ usually takes 2-9 business days, depending on destination. US (Domestic) shipping is calculated by order total.Unless you specify to us that you want to pay toВ fully insure your package, weВ are notВ liable for loss or damage. Please make sure your shipping address and contact infoВ are correctly entered at checkout.Priority shipments will be processedВ first, butВ ALL orders are shipping slower than usual. TELFAR BAGSВ may take even longer than the above time frame during this time, up to 2 weeks to process and send out from our office due to high order volumes.Most packages are sent via US Postal Service with delivery confirmation. We ship orders out Mon-Fri, often same day if possible-but please allow 1-8 business daysВ for processing.All shipping time frames are not guaranteed-after we hand your package to theВ mail service or shipping company, we are unable to control unforeseen delays on their end.

#PONCHO HOODIE FREE#

We do our best to make our customers happy,В so if you have a concern please feel free to contact us :) We really appreciate you shopping with us.

Unfortunately these delays are out of our control. In addition, mail carriers have informed us that shippingВ times are not guaranteed, and in some cases have been significantly delayed. *COVID-19 Notice: Order processing is slower than usual at this time due to safety and logistical issuesВ surrounding the pandemic.

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